Award Tack
REQUIREMENTS FOR PLACING AN AWARD ORDER
1) EACH AWARD ORDER MUST TOTAL $500.00 OR MORE. We do not accept any award orders totaling less than $500.
2) ABLE TO PAY AN INVOICE ONLINE WITH A CREDIT CARD, WE DO NOT ACCEPT CHECKS! We will email a PayPal invoice for your award order that must be paid with a credit card online (no PayPal account required). We do not accept checks, money orders, bank transfers or payments over the phone. If you're unable to pay an invoice online with a credit card, we will not accept an award order from you. Sorry!
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HOW TO PLACE AN AWARD ORDER
Step 1: PLEASE DO NOT CALL. We do not discuss award orders over the phone, as ALL questions and information regarding award orders must be in writing. Instead of calling, please email heather@runningroantack.com with the items you are interested in, the quantities you need, the zip code they will ship to and the date you need to receive them. We require all communication regarding awards to be in writing via email so we can refer back to it and make certain we get the award lettering correct.
Step 2: We will check the schedule to make sure we can ship your order to you in time. Our turnaround time is typically 45 DAYS FROM DATE OF YOUR FULL PAYMENT FOR THE ORDER, but varies depending on how many pieces you need and our current work load.
Step 3: If we can meet your deadline date, we finalize the details of your order (number of items, award lettering on each item, etc). Also, you can specify how many items you'd like made in neutral tones (browns mostly) and how many items you'd like made in brighter colors (turquoise, red, etc). We will make your items in a variety of colors that fit into the neutral or bright categories.
Step 4: Once you have chosen all of the details, we will email you a PayPal invoice for your order (with all of the order details you've chosen outlined on the invoice). The invoice can be paid with any card, no PayPal account is required. We do not accept checks, money orders, bank transfers or payment information over the phone. Unpaid invoices/orders are canceled after 3 days so we can stay on schedule with other committed orders. If you are unwilling or unable to pay a PayPal invoice online with a credit card, we can't take an award order from you. Sorry!
SOME KEY POINTS THAT ARE VERY IMPORTANT, BUT OFTEN OVERLOOKED:
AWARD ORDERS MUST TOTAL $500.00 OR MORE.
AWARD ORDERS MUST BE PAID IN FULL BEFORE THEY ARE SCHEDULED TO BE MADE.
WE DO NOT ACCEPT CHECKS OR MONEY ORDERS OR CREDIT CARD INFORMAITON OVER THE PHONE.
IF YOU'RE UNWILLING OR UNABLE TO PAY A PAYPAL INVOICE ONLINE WITH A CARD FOR WHATEVER REASON, YOU CANNOT PLACE AN AWARD ORDER WITH US.
IF YOU HAVE SPOKEN WITH US ABOUT AN AWARD ORDER, BUT HAVE NOT PAID FOR IT, WE ARE NOT WORKING ON MAKING THOSE ITEMS FOR YOU. YOU HAVE TO PAY FIRST, THEN WE MAKE THEM.
QUANTITY DISCOUNTS:
Please click on each item below to see the quantity break pricing for that item.